Contact Us

Thank you for visiting NinjaVan Tracking. We welcome feedback, corrections, suggestions, and general inquiries about our website content. If you found outdated information, spotted an error, or want us to cover a new NinjaVan-related topic, please contact us.

Use the contact form on your website or email us directly. We aim to respond within two business days.

Contact Information

Website: NinjaVan Tracking
Email: [your-email@yourdomain.com]
Response Time: Within 2 business days
Availability: Monday to Friday

Replace the email above with your real business or support email before publishing this page.

What You Can Contact Us About

You can contact us for:

  • Questions about guides or articles published on this website
  • Reporting inaccurate, outdated, or misleading content
  • Suggestions for new topics, FAQs, or tracking resources
  • Advertising or partnership inquiries
  • Technical issues on the website, including broken links or page errors
  • Privacy, disclaimer, or legal page questions

What We Cannot Help With

NinjaVan Tracking is an independent informational website. We are not NinjaVan, and we do not have access to NinjaVan’s internal systems, rider information, parcel records, or customer accounts.

We cannot help with:

  • Tracking a parcel in real time
  • Locating a lost or delayed parcel
  • Changing a delivery address
  • Rescheduling a NinjaVan delivery
  • Requesting a refund or compensation
  • Accessing rider phone numbers
  • Solving billing or account issues related to NinjaVan

For these issues, you must contact NinjaVan through its official support channels.

Official NinjaVan Support Links

If your issue is related to a shipment, parcel, or delivery, use the official NinjaVan support pages below:

NinjaVan’s Singapore contact page routes users to customer support, sales, and NinjaChat. Malaysia’s official contact page lists sales, shipper parcel support, consignee parcel support, and NinjaChat. The Philippines contact page lists sales, shippercare, recipient parcel inquiries, and media support. Thailand’s contact page provides a form and a recipient support email.ninjavan+3

If Your Parcel Is Out for Delivery

In the Philippines, NinjaVan states that a rider’s contact number is only available once the parcel is marked “Out for Delivery.” If your e commerce platform does not show the rider’s number, NinjaVan advises contacting customer service through its official channels instead.

Error Reporting

If you found an error on this website, please send us:

  • The page URL
  • The incorrect information
  • The correct information, if available

We review corrections promptly to keep our content accurate and useful.

Advertising and Partnerships

For advertising, sponsored content, or partnership opportunities, contact us by email with the subject line: Partnership Inquiry. Include your website, company name, and a short summary of your proposal.

Privacy Requests

If you want to request access to, correction of, or deletion of any personal information you submitted through our website, contact us using the subject line: Privacy Request. We respond to privacy-related requests within 30 days.

NinjaVan Tracking is an independent informational website and is not affiliated with or endorsed by Ninja Logistics Pte. Ltd.